Q.1 How do I track my order?

Ans. Please WhatsApp our team on +91882880725 or write us an email on info@gnotj.com.Our usual delivery time is 7-10 working days.

Q.2 How will I know once my order is confirmed?

Ans. You will receive a confirmation email on placing an order.

Q.3  What do I do in case my order is delayed, damaged or missing?

Ans. We apologise for any inconvenience caused. In this case you get in touch with our team on +91882880725 or write an email on info@gnotj.com and our team will be happy to address your concerns.

Q.4 Can I return or cancel my order?

Ans. All our products are intricately handcrafted by traditional craftsmen. Unfortunately, once you place an order, we do not accept returns / refunds.